Your privacy is very important to ECM Europe BV. This privacy statement explains how we collect, use, and protect personal data.

When our website changes, we may also need to update this privacy statement. Therefore, always check the date above and review this statement regularly to see if there are any new versions. We will do our best to announce changes separately as well. If you have any questions, or would like to know exactly what information we keep about you, please contact ECM Europe BV.

Purpose of data collection

Personal data is collected on this website by ECM Europe BV. The purposes for which this data is collected are explained below.

  • Contant Your personal data is collected when you contact ECM Europe BV through this website. For this purpose, we use your name and address details, telephone number, and email address. We require this information in order to respond to your request. We store this data until you are satisfied with our response.
  • Website statistics This website collects certain data to help improve the website. This is done through the connected Content Management System (CMS). This data is anonymous and is therefore not linked to your personal data.

Recipients

The data received and processed by ECM Europe BV is managed through the following parties:

  • Hosting provider The website and its backups are hosted by Lumiat. We have concluded a data processing agreement with Lumiat.
  • Mailserver The email of ECM Europe BV is hosted on the server of ECM Europe BV. If you contact us via email or through our contact form, those emails are stored on the server of ECM Europe BV. The emails and their backups are hosted by ECM Europe BV.

Retention period

Personal data is stored by ECM Europe BV for an extended period of time, but never longer than necessary to provide our services, unless we are required by law to retain your data for a longer period.

  • Contact When you contact us via email, the data you send to us – such as your name and address details, telephone number, or email address – is stored on the email server. These emails are stored indefinitely.
  • Website statistics The data collected by our Content Management System (CMS) on this website is anonymous and therefore not linked to your personal data. This data is stored for an indefinite period.

Cookies

This website uses functional cookies to ensure that the website operates properly. These include, for example, files that remember who is logged in. Cookies that have little or no impact on privacy do not require the visitor’s consent. These are usually cookies that help a website function better, such as functional cookies and analytical cookies.

Security

The protection of personal data is very important to us. To safeguard your privacy, we take the following measures:

  • Access to personal data Access to personal data is protected by a username and password and, where possible, by two-factor authentication. After receipt, the data is stored in a separate, secured system. We also take physical measures such as locks and safes to protect access to the systems in which personal data is stored. This website uses a secure connection (Secure Sockets Layer or SSL) to ensure that all information exchanged between you and this website is protected when you enter your personal data.
  • Data protection officer We have appointed a data protection officer (DPO). This person is responsible for privacy matters within our organization. Our Data Protection Officer is Maarten Kanters and can be contacted by email at info@ecmbv.nl or by telephone at +31 (0)492 37 12 39 for all your questions and requests.

Access, modification, and deletion of your data

If you have any questions or would like to know which personal data we hold about you, you can always contact us. Please refer to the contact details below. You have the following rights:

  • to receive an explanation about which personal data we have and how we use it
  • to access the personal data we hold about you
  • to have incorrect personal data corrected
  • to have outdated personal data deleted
  • to withdraw your consent
  • to object to a specific use of your personal data.

Please make sure that you clearly identify yourself when making such a request, so we can ensure that we do not modify or delete the personal data of the wrong person.

Filing a Complaint

If you believe that we have not assisted you properly, you have the right to file a complaint with the supervisory authority. In the Netherlands, this authority is called the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact details

ECM Europe BV
Oost-Om 54
5422 VZ Gemert
The Netherlands

+31 (0)492 – 37 12 34
info@ecmbv.nl